Your customers are

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Our feedback solution helps you understand why and take action when it matters most.

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Great customer experiences (CX) start with real-time feedback. Send surveys that make it easy for your customers to tell you how they feel about every interaction—from sale to service—to identify gaps and exceed customer expectations.

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Surface real-time CX insight and quickly follow up with upset customers to flip their negative experience into a positive one. Or show appreciation for happy customers to activate them as promoters. Then apply those learnings to every relationship to boost loyalty.

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Seamlessly connect your CX data with your Salesforce customer data. Automate survey distribution, assign follow-up tasks, and provide your team with insights — making GetFeedback even more powerful.

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GetFeedback has created a whole new way for us to listen to our customers, and the insights are changing the way we do business.

— Dan Darcy

SVP, Global Enablement, Salesforce

We want our customers’ voice to be an informative part of our decision-making process. Since rolling out GetFeedback, our response rates have improved by 400%.

— Macy Howarth

Executive Director, Customer Intelligence, athenahealth

GetFeedback provides the real-time customer insights that we need to take action. Our survey completion rate has skyrocketed to 94%, and our costs have gone down 95%.

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Global Customer Advocacy Lead, BRP

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Our industry has done a poor job explaining the customer experience space. We want to fix that and simplify CX for you. Get the straightforward answers you need today.

How to Calculate the ROI of Customer Experience

This guide will teach you how to quantify the value of your CX initiative through a step-by-step process of calculations.

Customer Journey Map Guide [Examples & Free Template]

在国外怎么看腾讯视频，海外地区如何看优酷视频 - 荣耀6 ...:2021-4-24 · 去国外人越来越多，到了国外发现一个很不愉快的事情，，出国之后最不便的地方除了没有国内美食之外，可能就是看国内网站视频的问题了，不知道还有多少朋友因为一句[由于版权限制，你所在的地区无法观看视频]这是为什么，还让人怎么生活。

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Learn why companies trust GetFeedback to help deliver great customer experiences.

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